At EmbroInk, we are committed to providing our clients with exceptional service and efficiency. As such, we understand the importance of transparency regarding our order processing and production times.

Our Production Timeline

Standard Processing Time:

All orders placed with EmbroInk Fulfillment Inc. are processed within a 24-hour period from the time the order is received. This rapid turnaround is part of our commitment to delivering prompt service without compromising the quality of our embroidered and printed merchandise.

Factors Influencing Production:

Although our standard processing time is within 24 hours, several factors could influence the speed at which your order moves from processing to shipping, including:
- Product Availability: Occasionally, certain materials or items may be out of stock or need to be sourced from our suppliers, which could introduce a slight delay.
- Order Complexity: Orders with a high level of customization or large quantities may require additional time for production.
- Quality Assurance: Every product undergoes a thorough quality check to ensure it meets our high standards. On rare occasions, this may result in the need to reprocess items that do not pass our initial quality assessment.

Checking Order Status:

You can monitor the status of your order through our customer portal. Here, estimated ship-by dates, based on real-time production data, are readily available. This feature is designed to keep you informed every step of the way, providing transparency and reassurance about the progress of your orders.

Unexpected Delays:

We strive to maintain our 24-hour processing standard, but external factors such as supplier delays or unexpected demand spikes (especially during holiday seasons) can affect production times. We appreciate your understanding and patience should such a situation arise.

Expedited Processing:

Currently, EmbroInk Fulfillment Inc. does not offer an expedited production option as our standard processing time is already optimized for speed. However, we continuously evaluate our processes and client feedback to explore potential services that could further enhance your experience.

Customer Support:

If your order has not been updated or shipped within the expected timeframe, please do not hesitate to contact our customer support team. We are here to assist you with any questions or concerns and will provide detailed information and updates regarding your order.

At EmbroInk Fulfillment Inc., we are dedicated to ensuring that your experience with us is smooth and satisfactory. We value your business and are committed to upholding our promise of quality and timely delivery. If you require further assistance or have additional questions about our production times and policies, please contact our customer support team. We are always here to help!